The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Spa Pool
“The warm spa pool was a fantastic retreat for adults, providing a soothing atmosphere to unwind after a day of activities.” view full review
Delicious Variety
“Every meal was a delight! The buffet offered a fresh selection of Mexican and Italian dishes that changed daily, keeping our dining experience exciting.” view full review
Clean & Inviting
“The entire facility was consistently clean, creating a welcoming environment to enjoy our vacation without any worries.” view full review
Engaging Activities
“I loved the variety of activities available, from yoga to Zumba with the dedicated animation team, making it easy to stay active during our stay.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
ATM/Cash machine
Coffee shop
Sports & Fitness
Fitness centre
Tennis court
Billiard tables
Table tennis
Aerobics
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus
Business
Meeting/ Banquet facilities
Children
Babysitting/Child services
Children's pool
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Garden area
Leisure/ TV room
Spa & wellness centre
Jacuzzi
Room features
Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
Blvd. Kukulcan Km. 19.5 Lote. 59-2. 2A Etapa. Seccion A., Zona Hotelera,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
street view
Blvd. Kukulcan Km. 19.5 Lote. 59-2. 2A Etapa. Seccion A., Zona Hotelera,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Beach
Playa Delfines
670 m
Museum
Mayan Museum of Cancun
2.2
km
Blvd Kukulcan Km 17 Zona Hotelera
El Rey Archaeological Zone
660 m
EL REY ruins
650 m
View Point
650 m
Cancun sign
780 m
Mirador playa delfines
820 m
Blvd. Kukulcan
Iberostar Cancun Golf Course
990 m
Golf Course
Golf Club
980 m
Blvd. Kukulcan
Golf with a view
990 m
Blvd Kukulcán Km 16.5
San Miguelito
1.9
km
San Miguelito Archeological Site
1.8
km
Beach
Royal Beach Club
2.0
km
Beach
2.1
km
Museum
Parque Maya Cancun
2.1
km
Museum
MUSA Underwater Museum
2.2
km
Spa Centre
NIZUC Resort & Spa
2.5
km
Event hall
Oasis Arena
2.7
km
Museo Subacuatico de Arte
2.8
km
Aquaworld
3.3
km
BLVD Kukulkan KM 6.5
Extreme Games Cancun
3.4
km
Theme Park
Ventura Park Cancun
4.9
km
Beach
Playa - Beach
4.1
km
Beach
Playa Ballenas
4.1
km
Cancun Golf Club at Pok Ta Pok
4.1
km
Blvd. Kukulcan
Dolphinaris Cancun
4.3
km
Night club
H Roof
4.3
km
CancunMexico
Avenida Kukulkan
5.5
km
Backstage Theatre
5.1
km
Amusement Park
Wet 'n Wild
4.9
km
Nearby
Blvd Kukulcan Km 17 Zona Hotelera
El Rey Archaeological Zone
660 m
Beach
Playa Delfines
670 m
Restaurants
Coba International Buffet
190 m
Blvd. Kukulcan Km 19. 5 Lote 50 Zona Hotelera
El Mexicano
410 m
Boulevard Kukulkan km 16
El Galeon del Caribe
760 m
Blvd Kukulcán Km 19.4
Pescadillas el Galeon
1.2
km
Restaurant
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
clean
great location
tired rooms
basic facilities
8.0/10
Great
Rooms
7.8
Location
8.4
Service
8.0
Dining
8.4
Guest reviews
8.0/10
based on 5 reviews
4/5
based on 6486 reviews
7.9
7.9/10 based on 539 reviews
#46 of 279 hotels in Cancun based on Tripadvisor
Rosemary
United Kingdom,
December
2023
8.0/10
The hotel provided excellent rooms, clean and a decent size, although soundproofing could be improved. The service was a mix of energetic but loud entertainment and goes above-and-beyond dedication, though availability could be better. The location was convenient with easy access to shops but noisy at times due to entertainment activities at the pool area. Dining offered delicious options with beautifully decorated settings. The facilities were well-maintained and clean, offering a comfortable stay.
Rooms
8.0
The rooms were excellent, clean, and a decent size, but soundproofing could be better.
Service
7.0
The service was a mix of energetic but loud entertainment and dedication that goes above and beyond, but availability could be better.
Location
7.0
The location was convenient with easy access to shops, but noisy at times due to entertainment activities at the pool area.
Dining
9.0
The dining experience offered delicious options with beautifully decorated settings.
Facilities
9.0
The facilities were well-maintained and clean, providing a comfortable stay.
James
United States,
November
2023
8.8/10
My stay at the hotel was fantastic! The rooms were clean and comfortable, and the staff was super friendly. I enjoyed the great location close to wonderful restaurants. The dining options were good, especially with the fresh omelet station. However, the price for basic rooms was a bit high.
Rooms
8.0
I stayed in a clean and comfortable room with a good balcony. Upgrading the room for $315 was an option.
Service
9.0
The staff, especially at the reception desk, was amazing and very attentive to all needs.
Location
9.0
The location was beautiful, with easy access to restaurants through a short bus ride along a straight road. The hotel's ambiance felt like Florida with drinks served at the seating area.
Dining
9.0
The dining experience was very good with many choices, especially enjoying the fresh omelet station. The Swiss cheese was a delightful addition.
Facilities
9.0
The hotel facilities were top-notch, including a fantastic pool, walkways, and beach area.
Joseph
United States,
September
2023
7.8/10
The hotel provided spacious and clean rooms but lacked a variety of toiletries for visitors. The outside surroundings were pleasant, offering excellent views. The service was mixed with fast and efficient staff but trying to push guests into attending a 'membership presentation'. Despite this, the service overall was friendly and attentive, particularly from Rosa the concierge. The location felt like Paradise and was easily accessible by a 10-minute bus ride along a straightforward road. The dining experience offered strong and funny entertainment from a recreation team, although it was in different locations each night. The facilities were satisfactory, and the hotel is well-located in a nice area resembling Florida, though it is a big step from the shopping mall down the block.
Rooms
8.0
The rooms were spacious and clean with excellent views.
Service
7.0
The staff was fast and efficient but too pushy about the membership presentation. However, overall, they were very friendly and attentive, especially Rosa the concierge.
Location
9.0
The location felt like Paradise and was in a nice area with easy access by a 10-minute bus ride along a straight road.
Dining
8.0
The dining experience was enjoyable, with strong and funny entertainment from a recreation team, rotating to different locations each night.
Facilities
7.0
The hotel offered adequate facilities for a comfortable stay.
Chris
United States,
August
2023
7.4/10
My stay at the hotel was fantastic. The rooms were clean and comfortable, but they are looking a little tired. The service was great, and the staff seemed cheerful. The location was about a 10-minute bus ride along a straight road, making it very easy to navigate. The dining experience was good for breakfast every morning. Overall, a basic but okay experience with some minor drawbacks.
Rooms
7.0
The rooms were clean and comfortable with a good balcony.
Service
8.0
The service was great without being noticed when cleaning the room.
Location
8.0
The location was about a 10-minute bus ride along a straight road, so very easy to navigate.
Dining
7.0
The dining was good for breakfast every morning.
Facilities
7.0
The facilities are basic but sufficient.
clean
tired rooms
John
United Kingdom,
April
2023
8.8/10
The hotel rooms were comfortable and offered a cozy stay with clean bedding and dry cleaning services. However, double-checking the bed type when booking is recommended to avoid any surprises. In the morning, after a day of activities, returning to a refreshed room was a nice touch.
Rooms
8.0
The rooms were cozy and well-maintained, providing a comfortable stay.
Service
9.0
The service was prompt and attentive, ensuring a happy and well-cared-for experience throughout my stay. Room service and laundry services were efficient, enhancing the overall comfort of the stay.
Location
9.0
The hotel's location was fantastic, offering easy access to various attractions and maintaining a clean and serene environment. Although some areas were closer to shops than others, the overall convenience was notable.
Dining
9.0
The dining experience was delightful, with delicious options presented in a well-planned and beautifully decorated setting. The buffets and specific restaurant offerings like the Rosmarinus were particularly enjoyable.
Facilities
9.0
The hotel facilities exceeded expectations, providing ample amenities to enhance the stay. From the all-inclusive bar area to the refreshing pool, every corner was well-maintained and inviting.
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